We know life happens. This policy keeps things simple and fair for everyone.

Booking a Session

All sessions must be booked through the website.

Your slot is confirmed once payment is completed.

Rescheduling

You may reschedule up to 24 hours before the session without any charge.

Cancellations

If you cancel with less than 24 hours’ notice or miss a session, the session fee may not be refunded.

Refunds

Refunds are provided only if:

    • The session is cancelled by us, or

    • We cannot offer you an alternate time.

If you decide not to attend after paying and do not reschedule within 24 hours, refunds may not be possible.

Follow-Up Sessions

For Bach Flower Remedies, follow-up sessions are usually after three weeks.

Delaying follow-ups may change your emotional state, and we may need to reassess remedies again.